Registered Nurse Hourly Rates

General Terms and Conditions

New Care Roots Ltd provides a 24-hour on-call telephone service for booking staff outside office hours. Our branches are open from 9am to 5pm, Monday to Friday, as a minimum.

Newcareroots Ltd Policies and Procedures
New Care Roots Ltd maintains the following policies and procedures:

• Equal Opportunities
• Discipline and Grievance
• Rules for Giving and Receiving Gifts
• Supply and Health Monitoring of Staff
• Recruitment and Selection
• Health and Safety Policy
• Complaints Procedure
• GDPR and Data Protection Act (DPA)
• Modern Slavery Policy
• Anti-Bribery Policy

Copies of these policies are available upon client request.

Client Policies and Procedures
Clients are required to have the following policies and procedures in place:

• Safeguarding
• Whistleblowing
• Equal Opportunities
• Discipline and Grievance
• Rules for Giving and Receiving Gifts
• Supply and Health Monitoring of Staff
• Recruitment and Selection
• Health and Safety Policy
• Complaints Procedure
• GDPR and Data Protection Act (DPA)
• Modern Slavery Policy
• Anti-Bribery Policy

Clients must provide copies of these policies to suppliers upon request.

Insurance

• Employers Liability Insurance: Minimum £10 million per claim
• Public Liability Insurance: Minimum £5 million per claim, including malpractice cover for treatment risks, errors, and omissions

Mileage

• Mileage is charged at £0.30 per mile, with the first 5 miles deducted and capped at £15. This may be waived if agreed with the client in advance.
• No mileage is charged for staff traveling from within a 10-mile radius.

Time Definitions
Bank holiday rates apply from midnight to midnight and are charged at 1.9 times the weekday rate.

Rates

• Rates include all taxes and Employer National Insurance contributions.
• Clients shall pay undisputed invoices within 14 days from the invoice date.
• Rates may change to comply with amendments to the National Minimum Hourly Wage or annually with 30 days’ written notice.

Locum HCA

• Locum HCAs are supplied on a 3-month renewable contract at a discounted rate. At the end of the contract, the Locum may transfer to the client’s employment for a fee of £3,000 + VAT.
• The client must honor the agreed supply hours for the contract duration as specified in the schedule.

Non-Solicitation
The client agrees not to solicit, entice, or attempt to entice any staff who worked under this agreement for six months post-termination. If the client engages a Temporary Worker within the Relevant Period, a Transfer Fee of £4,500 + VAT (for RGN or RMN) or £3,000 + VAT (for care worker or HCA) will apply.

Termination

• Either party may terminate this agreement with 4 weeks’ written notice.
• Termination does not affect accrued rights, remedies, obligations, or liabilities, including claims for damages arising before termination.

Cancellations

• Cancellations made 12 hours or less before a shift’s start time will be billed in full.
• New Care Roots Ltd is not liable for non-supply of staff, including cancellations of agreed bookings.